PRO Code of Ethics

TO BE HONEST, ETHICAL AND COMPETENT IN ALL WE DO FOR THEM

Write fair contracts and warranties which comply with all applicable laws and regulations, and honor our agreements fully

Advertise truthfully

Communicate clearly, honestly and promptly

• Make sure our clients understand from the beginning, exactly what we will be doing for them, and what we will not.
• Be honest in all our communications with clients and admit when we’ve made mistakes
• Respond to our clients’ questions or concerns promptly.

Be the experts our clients have hired us to be

• Keep current on best practices in the field
• Supervise our projects effectively

TO PROVIDE SAFE AND REWARDING WORKPLACES FREE OF DISCRIMINATION

Maintain safe workplaces 

• Encourage safety discussions regularly 
• Observe and correct unsafe work conditions/practices promptly 

Commitment to professional development 

• Encourage continuing education and certifications where appropriate 

Freedom from discrimination or harassment based on gender, sexual identity, race, ethnicity, political or religious beliefs 

Fair pay and legitimate employment 

• Follow IRS rules on who is and who is not an employee

TO ACT AS COLLEAGUES, NOT COMPETITORS, AND TO LIFT EACH OTHER UP

Encourage free trade and competition, and take no actions to limit either 

Encourage and aid in the professional development of fellow members 

• Mentoring/ being mentored
• Involvement in certifications/training 

Encourage recognition for excellence 

• Projects 
• Community service 
• Service to our PRO organization

TO BE THE POSITIVE AND TRUSTED FACE OF OUR INDUSTRY

Be the positive face of our profession/industry 

• Work respectfully and cooperatively with all agencies that govern us 
• Our jobsites speak for us! Keep them clean and orderly!

Be the trusted source for vetted professionals 

TO BE GOOD STEWART OF BOTH

The natural environment 

• Use environmentally friendly materials when feasible 
• Dispose of waste properly 
• Work to limit the amount of waste our projects generate 

The built environment 

• Honor the history and traditions of the buildings and communities in which we work 
• Promote products and services which are suited to their applications, economically sound, safe, and which do not endanger people and structures

TO ENSURE ITS GROWTH AND GOOD HEALTH

Proper licensure and insurance as required by law 

Commitment to best business practices and accounting standards 

Commitment to the preservation and vitality of our industry 

• Supporting educational programs/apprenticeships 
• Recruiting future workers from traditional and non-traditional places